Privacy Policy

Effective Date: 20/11/2021
Last Updated: 7/12/2024

Hello Infinity (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and digital platforms.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, company name, and any other information voluntarily submitted via forms.

  • Usage Data: IP address, browser type, pages visited, time spent, referral source, and other analytical data via cookies and third-party tools.

  • Technical Data: Device information, operating system, and network type.

2. How We Use Your Information

Your information is used to:

  • Respond to your inquiries or service requests

  • Improve our website experience and service delivery

  • Personalize communication and provide tailored content

  • Send periodic updates, newsletters, or promotional emails (only if you’ve opted in)

  • Comply with legal obligations and internal business processes

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential cookies: Necessary for website functionality

  • Analytics cookies: Used to understand user behavior through platforms like Google Analytics

  • Marketing cookies: Used only if you have opted in

You can control cookie usage through your browser settings.

4. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. After that, your data is securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party platforms (e.g., CRMs, cloud hosting providers, analytics services) to support our operations. These providers are vetted for compliance and required to uphold confidentiality and security standards.

Our website may also contain links to external sites. We are not responsible for their privacy practices.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to incorrect or outdated data

  • Request deletion of your data, where applicable

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at hello@helloinfinity.com

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe we may have inadvertently collected data from a minor, please contact us to delete it.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Hello Infinity
Email: hello@helloinfinity.com
Website: helloinfinity.com
Location: Bangalore, India (Remote-first team)